About the experience
What can I expect from the event?
LEGENDS is much more than a collection: it is an immersive experience that pays tribute to football through a spectacular staging. Iconic objects, unforgettable moments, and cutting-edge technology come together to offer a unique journey through the history of the sport.
Each space invites you to experience football from a new perspective. Holograms, immersive screens, and interactive experiences guide you through a journey designed to captivate you from the very first minute.
Throughout the visit, you will discover authentic pieces that have defined generations: legendary jerseys, historic boots, unforgettable trophies, and objects that witnessed football’s greatest milestones. All of them are preserved with the utmost care so that every visitor can feel, remember, and relive the passion for the beautiful game.
Where does the experience take place?
InSpace Polanco - Lago Andromaco 84, Granada, Miguel Hidalgo, 11529 Ciudad de México.
Does the experience take place indoors or outdoors?
The visit takes place entirely indoors.
How long does the experience last?
The estimated duration is 60 to 90 minutes.
Will food and drinks be available for purchase?
Yes, there is a designated area within the experience where you can purchase and consume food and beverages.
Is there parking available?
Unfortunately, the venue does not have private parking. However, there are several paid parking options nearby.
Is there Virtual Reality?
No, but we do offer an immersive 3D cinema room where you can relive the most epic moments in World Cup history with stunning realism.
Is there a dress code?
No
Will there be merchandise for sale?
Yes. Throughout the experience you will find several points where you can purchase products related to football and LEGENDS. At the end of the visit, you can also explore the official store, which offers a wider selection of merchandise and souvenirs.
About the Tickets
Can I buy tickets at the venue?
Yes, tickets are available at the box office.
Can I transfer my ticket to someone else?
Yes, you can transfer your tickets to anyone free of charge. Simply click “Transfer tickets” in your ticket within the Fever app. Please contact us if you need additional help, and be sure to include your order number.
Do I need to print my ticket?
No. You can find your ticket in the “Tickets” section of the Fever app (available on the Apple App Store and Google Play). Make sure you log in using the same method you used to complete your purchase.
You will also find your QR code in the purchase confirmation email. I can’t find my ticket. What should I do?
You can access your ticket through the Fever app in the Tickets section. If you do not have the app installed, you can download it from the App Store or Google Play. Be sure to log in with the same account used to purchase the tickets.
If you still cannot find your ticket, please contact us. Are refunds allowed? What is the exchange policy?
Once tickets have been purchased, no changes or refunds will be issued. This also applies to additional products purchased together with the ticket. Inability to attend, loss of the ticket, or mistakes made during the purchase process will not constitute grounds for a refund.
If your visit cannot take place due to an incident at the venue, LEGENDS will refund the price of the tickets and any additional services purchased through its website using the same payment method used for the purchase.
Can I make a group booking?
Yes, to make a group booking, please complete our group form and our team will get in touch with you here. Do you offer press passes?
If you are a journalist and would like to request a press pass, please email press@feverup.com. Accessibility
Do I need to arrive exactly at my scheduled session time?
Entry will be allowed within 15 minutes after your scheduled session time.
Can I bring animals? Are service dogs allowed?
Animals are not allowed, except for guide dogs.
Is the venue accessible?
Yes.
What items are prohibited? Can I smoke or vape?
For security reasons, large suitcases and oversized backpacks are not allowed. Smoking and vaping are also not permitted inside LEGENDS.
Do you offer tickets for caregivers?
Yes. Visitors with reduced mobility or special needs may be accompanied by a caregiver or assistant. In these cases, the accompanying person may enter free of charge upon presentation of valid documentation.
Is the experience accessible for people with visual or hearing impairments?
Yes. LEGENDS is an accessible space with facilities adapted for visitors with disabilities. If you require assistance during your visit, please speak with our staff at the entrance.
Will there be strobe lights?
No. The experience does not use strobe lights.
Are there seats available? Can I sit during the experience?
Some rooms include seating as part of the experience. However, seating is not available throughout the entire route.
Are there restrooms available on site?
Yes.
Can I take photos or record the experience?
Yes, photos and videos are allowed during the visit. However, flash photography is not permitted.
Where can I inquire about lost items?
Please contact the box office.
Is there a cloakroom available?
No
Is there a cloakroom available?
No
Will there be an audio guide?
Currently, an audio guide is not available. However, guided tours are offered for visitors who wish to explore LEGENDS with a guide and learn more about the history and highlights of the collection.